Multi-platform reputation managementEvery review, every platform, handled.
Your reputation isn't on one platform anymore. Customers check Google, Facebook, Instagram, LinkedIn, TrustPilot, and increasingly, AI assistants pulling from all of them. Full Stack Review Management handles requests, responses, and monitoring across every surface that matters.
One inbox for your reputation.
Most businesses respond to Google reviews sometimes and ignore everything else. That’s a problem. Facebook reviews show up in social search. LinkedIn reviews show up when prospects research you. TrustPilot reviews show up in AI search citations.
Full Stack Review Management pulls every review from every platform into one workflow, responds to each one on-brand within 24 hours, and tracks the patterns so you actually fix what customers are complaining about.
What's in the module
Review monitoring
Google, Facebook, Instagram, LinkedIn, TrustPilot, and others.
AI-drafted responses
On-brand, sentiment-aware, ready to send or auto-publish.
Response time tracking
Every review answered within 24 hours.
Sentiment reporting
What customers are praising, what they're complaining about.
Review request workflows (see roadmap)
SMS and email request triggers for active review generation.
AI search visibility lift
TrustPilot and similar platforms feed Perplexity and ChatGPT citations.
AI-drafted. On-brand. One click to send.
Every review lands in one queue with a draft response already written in your voice. Approve it, edit it, or let Poseidon auto-publish based on sentiment rules you set.
Quick, honest, and reasonably priced. They replaced our cracked boot vent the same morning we called. Crew was respectful and cleaned up everything before they left.
Sarah, thanks so much for the kind words. Boot vents fail more often than people realize, glad we caught yours before the next storm. We will pass your note along to the crew, they take real pride in leaving every job site spotless.
Built for businesses where reputation drives revenue.
Service businesses, restaurants, med spas, dentists, lawyers, contractors, anyone whose next customer is reading reviews before they call.
Reviews are now a search ranking factor and an AI signal.
Star rating, review velocity, and recency all impact your Google Maps ranking. Review content directly affects whether AI assistants recommend you. Letting reviews go unanswered for weeks isn’t just a customer service problem, it’s a search problem. Full Stack Review Management closes the gap.
Stack it with these modules
Poseidon Assistant
Extend the same review workflow Assistant runs on Google to every other platform.
Explore the moduleAI Sales Agent
Turn happy reviewers into a steady stream of new SMS-qualified leads.
Explore the moduleCitations
Keep your business profile clean on the directories where reviews compound.
Explore the moduleStop letting reviews go unanswered.
Book a demo and we'll show you the unread reviews sitting on your platforms right now, and what we'd do with them this week.